Welcome to Kinscapes Natural Stones. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit kinscapesnaturalstones.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Payment details
b) Non-Personal Information
- Browser type and version
- IP address
- Device information
- Website usage data (e.g., pages visited, time spent)
2. How We Collect Information
We collect information in the following ways:
- When you fill out a contact form or place an order on our website.
- When you communicate with us via phone (+254 704 601181) or email (info@kinscapesnaturalstones.com).
- Through cookies and website analytics tools to improve user experience.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and deliver your purchases.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing & Promotions: To send updates, special offers, and promotional materials (you may opt out anytime).
- Website Improvement: To analyze user behavior and enhance website functionality.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, while we strive for high security, no online platform is 100% secure.
5. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share it with:
- Delivery service providers to fulfill orders.
- Payment processors to process transactions securely.
- Legal authorities if required by law.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect site functionality.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.
8. Your Rights & Choices
You have the right to:
- Access your personal data that we hold.
- Request corrections if your information is inaccurate.
- Request deletion of your personal data (subject to legal obligations).
- Opt out of marketing communications at any time.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
For any privacy-related inquiries, contact us at:
📞 +254 704 601181
📧 info@kinscapesnaturalstones.com
📍 Northern Bypass Road
